Returns & Exchanges

At Aonic, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your Aonic account and select the items you wish to return from your order history to generate a return authorization.

  • 2.
    Prepare Your Package

    Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

  • 3.
    Label and Ship

    Affix the prepaid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.